Last updated: 24 October 2026
Who we are
Doe & Co ("we", "us") runs this website. This policy explains what personal information we collect when you visit https://doeandco.online, contact us or book our services, why we collect it and the choices you have. If you have any questions, contact us at the contact form on this website.
Information we collect
- Details you give us: your name, email address, phone number, the service you are interested in, preferred appointment times and anything you write in a message.
- Booking and service records: appointments, consultations and the services we provide to you.
- Technical information: your browser type, device, pages visited and approximate location derived from your IP address, collected through essential cookies and, only with your consent, analytics cookies.
How we use your information
- To answer your enquiries and arrange the consultations or services you ask for.
- To send you confirmations, reminders and information about your booking.
- To run, secure and improve this website.
- To send you news and offers, but only if you have agreed to receive them. You can unsubscribe at any time.
- To meet our legal, tax and accounting obligations.
Legal basis
Where data protection laws such as the UK GDPR, the EU GDPR or the Nigeria Data Protection Act apply, we rely on: your consent (for marketing and optional cookies), the steps needed to enter into or perform a contract with you (bookings and services), our legitimate interests in running and improving our business, and compliance with legal obligations.
Sharing your information
We do not sell your personal information. We share it only with service providers who help us run our business, such as website hosting, email delivery, payment processing and appointment tools, and only as far as they need it to provide their service to us. We may also share information when the law requires it or to protect our rights.
International transfers
Our service providers may process information outside the country where we are based. Where this happens we make sure appropriate safeguards are in place, such as standard contractual clauses.
How long we keep it
We keep enquiry details for up to 24 months, and client and booking records for as long as needed to provide our services and to meet legal and accounting requirements, usually up to 6 years. After that we delete or anonymise the information.
Your rights
Depending on where you live, you can ask to access, correct or delete your personal information, object to or restrict how we use it, ask for a copy in a portable format, and withdraw consent at any time. To make a request, contact us at the contact form on this website. You also have the right to complain to your local data protection authority.
Security
We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) and access controls. No method of transmission over the internet is completely secure, but we work to protect your data.
Children
This website is not intended for children under 16 and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
- Doe & Co
- Email: the contact form on this website
- Address: the address shown on our contact page